Where can I put in an accessibility aid request prior to contacting you if preferred?

Submit a request here and choose the appropriate accessibility option in the subject line options available to you. They should be listed first for even more efficiency. Regardless, if ever you already have another line of communication with me which should already be the agreed upon best platform for you, you can always send me a direct message that way and do not ever hesitate to let me know if there is an urgent matter or emergency that I should be notified of.

Is there anything else I need to know about Support requests?

Accessibility requests should be answered within 24-48 hours maximum. Please visit the Support page directly for all available information.

What is the Fair Balance Policy?

As outlined in our Terms & Conditions: “In order to provide better service to those with verified accessibility factors, extra days of work, hours of work, or supplemental material deemed necessary to maintain a fair balance of equal deliverable experience, access, and review time at no extra cost or charge are protected under the Fair Balance Policy for general client service balance. Free inquiry calls that run over 20 minutes due to an accessibility factor will not be charged. Reserving an extra 15-minute, 30-minute or hour call is the same flat booking fee for any accessibility situation or level. It is against company policy to discriminate against anyone with disability factors.”

Is there anything I need to know about the website format?

If applicable, I do suggest resetting your browsing window zoom levels to see if this fixes any potential formatting glitches beyond my control (I use Squarespace as my website platform). Otherwise, contact me via Support, or we can just chat about everything over e-mail - use the contact form to get started.

I can also help you with or ease the process of filling out the booking form, if necessary, depending on your current accessibility needs and requests.

How does registration work?

Decide on the specific classes or workshops you would like to attend while seats are open, then follow the registration link instructions. See the current selection here.

Who are your services ideal for?

Most people and culture types work well with me, and I want it to be a helpful, direct and even interesting process while naturally maintaining all professionalism. See more details on who we work with here under the ‘What We Do’ section.

To be more specific, the standard and expected client ranges anywhere from current professionals, entrepreneurs, companies and freelancers to prepared creatives and even prepared higher education students committed to their project(s) and/or brand.

Fake accounts, fake inquiries or otherwise false proposals will always be reported, blocked, and flagged.

Where can I sign up for 1:1 Coaching Session Bundles?

Sign up for an intro session here or request one through the contact page found here.

How does the booking & scheduling process work?

Read all about the process here.

Where can I find information on discounts and sales?

Find all discounts and sales on the Events page or stay informed via social media.

Is there anything discounts and sales do not apply to?

If so, they are noted as such directly in the item, product, sale, or discount description. See the client guide for all current available options.

How does payment work for services?

Until both contract signature and non-refundable designated deposit are completed, you will not be added to the booking calendar and your project start date will continue to be moved. Read about the full process here.

As outlined in the Terms & Conditions: “If a client refuses to pay after signing a contract and by all agreed upon days within the contract, a debt collection letter will be sent every week until the 10-week mark. After 10 weeks of no payment, the remaining owed amount doubles and debt collection letters will be sent every two weeks until payment is complete as all other required legal action is be taken after the aforementioned 10 weeks of no response.”

How does payment work for shop items?

All payment is done through the site platform unless it is an item listed on an external platform. No refunds exchanges, or cancellations on any platform.

What do I need to know about how service rates are configured?

I have had a lot of rare international, regional, and local experience from a young age, especially around brands, arts, culture and multiple communication elements in multiple languages and methods. Thus, my prices are configured to reflect what I can bring to the table in terms of perspective at all stages of a project or brand evaluation. This is also why I have set up a generous amount of options, combinations and service packages to keep my advantages, thorough work, and if applicable, faster delivery included in the price while still leaving and creating room for various approaches, styles, and needs. There is plenty of potential and opportunity to layer services or come back later for more or the same, if so desired.

All information on shipping can be found here.

See here for all information regarding The Social Club logistics and perks.

Coming soon.

Read all about the program here.